Shipping Policy

Welcome to our online store, your trusted online store for quality products. Located in Australia, we're dedicated to offering you transparent details about our shipping procedures to enhance your shopping experience.

Shipping Rates:
- Free Standard Shipping, Express Flat Rate $12

Delivery Estimates:
- Within Australia: 1-3 Days handling, 3- 5 Days transit (Mon-Fri). - Order Cut Off: 5:00 PM (GMT+10:00) AEST (Melbourne).

Any delays or stock issues? We’ll promptly notify you.

Tracking:
- After placing an order, you'll get a confirmation email then tracking details once shipped.

Address Changes:
- Need to change the delivery address after dispatch? Contact us ASAP. We’ll do our best, but changes might not always be possible. Questions?

Reach out:
Phone: 1300 536 712
Email: info@snugsteps.com.au